How to Order

Base Board Pricing
Standard Popsicle Shapes with All Natural Wood Veneers (Printed)

·     Standard Popsicle Shapes with All Natural Wood veneers (Blank)

·     Cruiser/Old School Shaped Boards (Printed)

·     Cruiser/Old School Shaped Boards (Blank)

·     Long Board Shapes with All Natural Veneers (Printed)

·      Long Board Shapes with All Natural Veneers (Blank)

 

·         Ask to your closer Rep for prices and promos !!


Veneer Upgrade Options
Standard Color Stain Veneer Lay-Up is Top and Middle Ply

 

·         Ask to your closer Rep for prices and promos !!

Art Set Up Fees
State of the art print to heat transfers in CMYK and/or Spot Color process with two options for printing

- $35 per color or $140 for as many colors as you want in CMYK process (Popsicle Shapes)

·         Most CMYK processed heat transfers are printed in the factory on the digital UV printer

·         Clear layers or Transparency is considered a color

- $35 per color in Spot Color process (Popsicle Shapes)

·         Most Spot Color processed heat transfers are outsource printed

·         Some art may require both CMYK & Spot Color Processes

- $45 per color or $180 for as many colors as you want in CMYK process (Shaped Boards over 9 inches wide)

- $45 per color in Spot Color process (Shaped Boards over 9 inches wide)

- $70 per color or $280 for as many colors as you want in CMYK process (Long Boards)

- $70 per color in Spot Color process (Long Boards)

- Art set ups are one time per graphic if printed in the factory with the Digital UV printer

- Art set ups are one time per graphic, VALID FOR ONE YEAR, if outsource printed

·         Printing sources are determined by the Clutch Art & Print Department only

 

Minimums
Quantities must be in increments of 10 per size, per graphic/graphic color way, per shape, per concave,
per custom color stain, per color call out stain. Increments of 5 are available on some smaller boards,
shaped boards and long boards.

- 50 boards per graphic on new art*

·         30 boards per graphic on new art ($2 more per board)

·         20 boards per graphic on new art ($4 more per board)

·         For smaller orders on new art please contact your sales rep for details

- 30 boards per graphic on existing art/reorders*

·         20 boards on existing art files/reorders ($2 more per board)

·         10 boards on existing art files/reorders ($4 more per board)

- 20 Long Boards per graphic on new art*

- 10 Long Board per graphic on existing art*

 

*We cannot do odd numbered increments


Turn Time
Turn times are not guaranteed and can vary at any given time as well as during your order process. Seasonal demands also change turn times. We do not offer discounts for any delays or changes in estimated turn time.

·         About 4 to 6 weeks

·         Turn time begins when we receive an emailed approval of the sales order from the customer

·         Rush Orders about 2 weeks

·         $3 more per board for Rush Orders

Payment Options & Requirements

It is the customer’s responsibility to have payment ready and accessible when the order is ready to ship.
We do not give a courtesy call or a heads up before processing payment. We assume the funds for said
order are available when the order is submitted.

 

 

Credit Card

·         Must be provided and valid at the time the order is submitted

·         We do not offer a courtesy call prior to processing your card

·         We ask that you please plan according to the estimated turn times

·         Invalid cards are subject to shipping delays up to two weeks

PayPal

·         Send PayPal requests to  and inform your sales rep

COD

·         Company/Personal Checks, Cashier’s Checks or Money Orders

·         Returned checks incur a mandatory $35 fee added to your account balance

·         Returned checks change your terms to credit card and require 50% down for the next 3 orders

Net Terms (NOT AVAILABLE)

New Account Requirements

·         New accounts are required to pay 50% on the first 3 orders and can opt to credit card or COD

terms thereafter. Down payments via check or money order must be deposited and posted
before production begins.

Shipping Options & Other Details

·         UPS Ground is provided by Clutch Distribution

·         Customer Shipping Accounts (UPS, Fed Ex, USPS, ETC.)

·         Customer must provide account information at the time the order is submitted

·         International Shipping/Freight Shipping

·         Customer must provide full contact and shipping information of their freight provider (Company name, person of contact, address, phone and email) at the time the order is submitted. We must make contact with the freight company to verify receipt anticipation of your order to avoid your order from being returned.

·         Any incurred fees or additional shipping charges due to returned merchandise is the customer’s responsibility. Please review the Ordering Process section for more details.

·         Any other shipping options may be negotiated at the discretion of Clutch Distribution

Ordering Process & Details

Stage 1 - Submit your Artwork (See Art Info Sheet for requirement details)
Your artwork will be placed on a template and an emailed proof will be sent you for review. An
emailed approval (Simply Reply “approved”) of your art proof is required to process your order.
Once you have approved your art proof, your set fees apply to the approved proof. Any changes
to the approved proof, (change of colors, placement, or added layers) may require new or
addition set up fees. Please allow 24 hours to receive your art proof.

Stage 2 - Sales Order
Once your art is approved, submit to your rep, via body of an email or an attached email order
form, your quantities per size, shape, concave and veneer lay-up specifications. A Sales Order will
be generated and submitted to you by email and requires your emailed approval to begin
production. Please be sure you review all the details, including shipping and billing information,
product information, and shipping details. If there are any adjustments needed, notify you rep
with the adjustments and a revised sales order will be generated for your approval. Once your
sales order is approved, your order will begin production. Any adjustments to your sales order
after production has begun may result in delays to your turn time or additional fees. Please allow
24 hours to receive your sales order.

Stage 3 - Print Sample Picture
A printed sample picture of your order will be emailed to you for review. The sample pic is only to
be sure it is accurate to the approved art proof such as placement and color accuracy. Any
requested changes of colors or object placements that were originally accurate to the approved
proof may increase your turn time and require additional set up fees. Please allow 2 to 3 weeks
to receive your print sample picture.

Stage 4 - Print Process

Once you have submitted your emailed approval to your print sample picture, your order will
enter the print processing phase of production. Please allow 2 to 3 weeks for the print process to
be completed.

Stage 5 - Payment
Please be sure your payment information is accessible and valid as we do not offer a courtesy
call or email that your order is ready to process payment for shipping. A good indicator to have
your funds readily available is after you have approved your print sample picture. Depending on
current production volume, your order can be ready to ship in as little as 1 week from the time
you have approved your print sample picture. Any invalid or inaccessible payment information
when the order is prepared to export, may result in shipping delays up to 2 weeks.

Stage 6 - Updates and ETA’s
We ask that you allow 3 weeks minimum to produce any updates or ETA’s to your order. Once
you have approved your sales order, your order is in production. Your rep will not be able to
provide any information for up to 3 weeks. If there are any issues or question we have with your
order prior to 3 weeks, you will be contact immediately. 

 

 

 

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